The Idea was for me to have a whole house audio and distributed video. Doug and his crew of Installers did the job well. Pros- Very prompt for the initial appointment, Doug worked on a per hour basis, I’m very hesitant to engage anyone based on per hour basis, but still decided to go with Doug as he was willing to work at 1/2 the hourly rate for any additional hours if the actual time exceeded his estimate. He is willing to work with you, we made a few changes to our requirement, added rooms, yet he worked with energy and enthusiasm Doug was very flexible and was willing to work in the evenings and weekends as the project got delayed because one of his installers fell ill. I will definitely use Doug again as he did a very good install job.