Excellent Follow up Service!
Extremely diligent and worked far in excess of estimated hours at no extra charge. Doug strives to work out every detail and will not quit until they are. He also has excellent follow up service. Very good feeling of a one-to-one relationship that is often missing with larger suppliers (Best Buy Geek Squad for example).
Doug was very prompt and assessed our situation. He gave us several options and researched the equipment. He also gave us the option to research and purchase missing components ourselves or allow him to do same. His prices were competitive and we purchased the components from him.
I cut the cord 🙂
I am a cord cutter and had been using small, window-mounted antennas to get local channels. When we moved to our new house the window mounts weren’t working great so we decided to get a rooftop antenna installed.
I called to get an estimate and Doug came out to take a look at my house and setup and provided an accurate estimate. We scheduled the work to be done the following week. The antenna is not too big and I barely notice it on the backside of my roof. He ran cable lines to areas of the house that didn’t previously have lines and had to get creative with a couple of the placements. It took almost 4 hours for all of the work to be completed. He cleaned up all of the small messes running the new lines made. So far we’ve gotten great reception on all of the TVs and are happy with the work.
- Install roof mounted antenna
- Run lines to 5 places in house
review from Angie’s List
Doug did a great job with wiring my main level speakers. He is prompt and well informed. Will hire him to do my basement home theater.
review from Angie’s List
Will use him again!
Great! I am not a technical person, so he did it all for me including emailing specific TV suggestions that would work well for our space, to setting up my new Netflix account. Then walked me through how to use all of it. Will use him again!
Worked with energy and enthusiasm
The Idea was for me to have a whole house audio and distributed video. Doug and his crew of Installers did the job well. Pros- Very prompt for the initial appointment, Doug worked on a per hour basis, I’m very hesitant to engage anyone based on per hour basis, but still decided to go with Doug as he was willing to work at 1/2 the hourly rate for any additional hours if the actual time exceeded his estimate. He is willing to work with you, we made a few changes to our requirement, added rooms, yet he worked with energy and enthusiasm Doug was very flexible and was willing to work in the evenings and weekends as the project got delayed because one of his installers fell ill. I will definitely use Doug again as he did a very good install job.